Privacy Policy

truO2 is committed to user privacy in our products and services. This policy outlines our personal information handling practices. If you give us personal information, we will treat it according to this policy. truO2 encourages you to read this privacy policy.

Use of your Information

Your personal information is used in the following ways:

• User IDs and Passwords - Provide you with access to your profile areas and to protected content.
• Account Information - Tells us more about who you are, how to contact you, and your address information. Also contains any preferences you have provided, such as interests.
• Customer Feedback and Support - Provides a mechanism for requesting information from truO2. Also used to tell us how we can improve our products, services and site designs.
• E-mail Correspondence - Used to raise and respond to issues and inquiries of all types. Also used to distribute information about truO2, our products, and services.
• Transactions - Show which products and services you have requested.

We will only use your personal information in the ways specified when it was collected. We will not subsequently change the way in which we use your personal information, unless you consent to the new usage.

Protection of your Information

We protect the personal information you share with us. Access to your personal information is limited to people who need it to do their job.

Authorized third-party agents may also need access to some of your personal information. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third-party agents with the minimum amount of information needed to complete the requested service or transaction. We do not otherwise share your personal information with third-parties, unless you have granted us permission to do so.

Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems.

Retention of your Information

truO2 will not retain your personal information longer than is necessary for the purposes for which it was collected.

Reviewing and Updating your Information

We need your help in making sure your personal information is correct in our systems. Please notify us of changes to your name, address, title, phone number or e-mail address. Our site allows you to update your information yourself via the update profile pages.

Control of Your Password

You are responsible for all actions taken with your password. Therefore we do not recommend that you disclose your truO2.com password to any third parties. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.

Unsubscribing to E-mail

Each e-mail newsletter has instructions on how to unsubscribe.

Assistance in Updating your Information

Contact truO2 at: support@truO2.com. To facilitate the processing of your request, please include the following details:

• Contact information (i.e. your name, e-mail address, address, etc.)
• Details of the request (i.e. change of e-mail address, review of personal information, etc.)

Use of Cookies

truO2's web site uses cookies. Cookies help us provide a better user experience by measuring which web site areas are of greatest interest. truO2 can only read cookies from the truO2 web site. If you choose to disable cookies in your browser, you can still access most of our Web sites.

We use multiple third parties to monitor web traffic, statistics, and other activities on truO2's site. Where authorized by truO2, such third parties may use cookies, truO2's Web log files, and other monitoring technologies to compile anonymous aggregate statistics on truO2's Web site visitors.

Current versions of Web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for Cookies under your Web browser's Help menu for more information on cookie management features available to you.

Linked Web Sites

We provide links to third-party sites. Since we do not control these Web sites, we encourage you to review the privacy policies posted on these (and all) third-party sites.

Updates to this Policy

We may amend this Privacy Policy at any time by posting the amend terms on our site. All amended terms shall automatically be effective 30 days after they are initially posted on our site.